28 January 2012

Seth's Blog: Solving problems (vs. identifying them)

Someone pointed me to this blog post: Seth's Blog: Solving problems (vs. identifying them):
Often, we're hesitant to identify a problem out of fear we can't solve it. Knowing that we have to live with something that we're unable to alter gives us a good reason to avoid verbalizing it--highlighting it just makes it worse.

While this sort of denial might be okay for individuals (emphasis on might), it's a lousy approach for organizations of any size. That's because there are almost certainly resources available that can solve a problem if you decide it's truly worth solving.

In my experience, people opt for avoiding both identifying problems and solving them. Instead of doing either of those things, they simply "address" the problem.

Talk nicely to the problem and it will go away.

If that doesn't work, then don't call it a problem, call it an "issue".

No problem.


James Higham said...

Sorely tempted to refer to one side of politics here - that modus operandi is their motif, particularly relabelling.

Сергей said...

Thanks a lot! Very actual theme for me. As additional, read articles about problems solving


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