Unisa refuses to accept e-mail from Telkom SA, South Africa's biggest telecommunications serivce, and the one that most other ISPs ride piggy-back on.
Back when Unisa first started offering tuition, in 1961 or thereabouts, there was no e-mail, and so it was a correspondence university and everything went by snail mail. It now seems that those days are back again. And I wouldn't put it past them to censor the snail mail as well.
It still seems to be possible to send e-mail to Unisa from Gmail, but for how much longer? Who knows? And how many other ISPs have they decided to blacklist, or might blacklist in future?
A distance education university that stops its staff from communicating with other academics, and its students from communicating with the university by e-mail is no longer a distance education university in the 21st century, and hardly even a university at all.
After battling for weeks to communicate with Unisa academics and Unisa Press (who published a book of which I was a co-author), I asked Telkom Internet to find out what was wrong, and this was their reply:
Thank you for emailing Telkom Internet Support.
Unfortunately telkom email server has been blacklisted by unisa.
Telkom Internet Support
Tel: 10210 option 2
International: +27 123523661
So if you were planning to study by distance education, then it would be advisable to avoid Unisa, and find a university that has made it into the 21st century and lets you communicate with it by e-mail.
And it's time that the Unisa management grew up: they are receiving government subsidies (ie from the taxpayers), and should stop playing petty childish games with communications with students and academics. Will they consider refunding the fees of students who find it difficult to communicate with the university and miss deadlines etc?